I'm Going To Space, BRB LOL

So I thought I'd just post it here, though everybody probably already knows.. I finished my first album and it's now on iTunes and Napster. You should see it appearing on Amazon, Rhapsody and various other places soon.. but definitely check it out!

Go check out my page now! Official Five Nines Website

Posted on December 28th, 2009 | Comments [2]

Mozy

I must send kudos to my favorite customer service experience yet- Today I was on an online chat with Mozy Pro support. I had given an email address, as one was required, so I used my fredrickville email address. Towards the end of the conversation, the rep decided to check out fredrickville (itsatrap!)...

I must post a snippet. And to Kayleigh, whoever you are, whereever you are, please stay this dedicated to customer service, because it's funny.

kayleigh: Your rep is Derrick, and he is actually out for the rest of the day

kayleigh: If you'd like, I can give you the phone number for the person taking his calls

Robbie: sure, will I need to wait till he's in, or is there somebody else similarly informed?

kayleigh: Hm... Mallory should be able to answer all of your questions

kayleigh: if not, Derrick will be back tomorrow

kayleigh: Whatever you would like to do is fine though

Robbie: sure how do I contact mallory?

kayleigh: Mallory's can be reached at [Phone Number]

Robbie: thank you

kayleigh: 17 Fudge Rounds?!

kayleigh: Holy cow

Robbie: haha

Robbie: yes, it's a hard record to break

kayleigh: Have you ever tried the gallon challenge?

Robbie: with milk

kayleigh: Yep

Robbie: I haven't, don't people get sick from doing that?

kayleigh: Yes and no

kayleigh: Don't ppl get sick from eating 17 fudge rounds?

Robbie: yes, I was very

Robbie: but it was worth it!

Posted on September 17th, 2009 | Comments [1]